Terms and Conditions: 

These are requirements for doing business with A-Affordable Home Cleaning.  We cannot safely and effectively run our business without these terms and conditions in place.  You must agree to these on our website in order to place an order and conduct business with us.

 

Home Cleaning:

  • Running water and electricity must be available else, we cannot complete the work.
  • A $50 non-refundable time and travel fee will be incurred if we cannot access the property or, are unable to clean.
  • You may re-schedule at no cost when you give us a 72-hours’ notice.  Else your monies will be refunded less $50 and you will have to re-book your appointment.
  • We cannot perform add-ons services without having an accompanying order for “Move-Out” or, “One-Time | First Cleaning”.  You are required to make a purchase of one of these services before any add-on (“additional”) Residential Home Cleaning work can be completed.

Carpet Cleaning:

  • ANY One room equals ANY room up to 300 square feet; combined living areas may be considered as two rooms and priced as additional areas.
  • Running water and electricity must be available else, we cannot complete the work.
  • We cannot move furniture unless items are small or, can be moved by a single person.
  • Pre-existing conditions and/or damage may affect pricing or ability to properly complete cleaning.
  • $125.00 completed job minimum required.
  • A $50 non-refundable time and travel fee will be incurred if we cannot access the property or, are unable to clean.
  • Small carpeted Baths, Laundry rooms or similar small rooms will be priced separately but, can be combined based on our discretion.
  • You may re-schedule at no cost when you give us a 72-hours’ notice.  Else your monies will be refunded less $50 and you will have to re-book your appointment.
  • Regular carpet cleaning does not fully deal with pet deposits, “Topical Pet Treatment” may be required to remedy these at an additional expense to you.
  • Regular carpet cleaning only deals with the carpet layer.  If, foreign substances or pet deposits have penetrated past the carpet layer into the carpet pad or sub-floor.  “Sub-Surface Extraction”, pad replacement and/or sealing the sub-floor are available options as an additional expense.
  • Our carpet cleaning solutions used to clean carpets will remove most stains however, specialty stains (Synthetic dyes like red Kool-Aid, Popsicle, Cough syrup, Organic stains like Coffee or Berries, Petroleum stains like Tar, Ink, Lipstick, Mascara, Gum etc…) require additional specialized cleaning solutions to remove.  These specialty stains can be removed but, will be at an additional cost to you.

Exterior Home Cleaning:

  • Running water and electricity must be available else, we cannot complete the work. A $50 non-refundable time and travel fee will be incurred.
  • $125.00 completed job minimum required
  • You may re-schedule at no cost when you give us a 72-hours’ notice. Else your monies will be refunded less $50 and you will have to re-book your appointment.
  • This service does not include interior, exterior or gutter service of any kind.
  • This service does not include roof cleaning.
  • This service does not deal with efflorescence on brick or other stone materials
  • When pressure washing concrete driveways, patios and walkways. Sub-surface stains of the driveway or, other porous stone material are not included.  Our pressure washing services only deal with the surface layer as explained on our website.

Roof Cleaning:

  • Running water and electricity must be available else, we cannot complete the work. A $50 non-refundable time and travel fee will be incurred.
  • You may re-schedule at no cost when you give us a 72-hours’ notice. Else your monies will be refunded less $50 and you will have to re-book your appointment.
  • We cannot clean your roof when it is raining. Re-scheduling will be required but, at no cost to you.

 

General Terms & Conditions across All Lines of Business:

  • Any pets that may potentially pose any kind of threat to our cleaners need to be kenneled, or, secured in some way.  For their/your safety and the safety of our cleaners.  Please take the necessary precautions that, accidents involving pets do not occur.
  • If for any reason, our cleaners feel their personal safety is in danger (enough to leave the job site), due to actions of the client, clients’ guests, other relations or animals. The client will be liable for the full cost of the service.
  • We do not assume liability for the safety of others while cleaning your home. This includes children, pets, relatives, guests, neighbors etc…
  • In the event the cleaners are not able to work without distractions that, affect their ability to work in their normal speed. We reserves the right to charge for extra time spent in the clients’ home.
  • In the event that the client chooses to leave a door unlocked or, leave a key in an unsecured place for the cleaners to gain entry to the home.  The client agrees and releases our company, its employees or contractors working on its behalf from any liability, damages or theft to the client’s home.